Larimar Associates Pty Ltd value and respect the privacy of our Prospects and Customers. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

The personal information we collect about you may include:

• Name

• Email address

• Phone number

How do we collect your personal information?

We collect your personal information directly from you when you:

• interact with us over the phone

• interact with us in person

• interact with us online

• attend a Larimar Associates Pty Ltd event

• subscribe to our mailing list

• apply for a position with us as an employee, contractor or volunteer

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

• provide you with information or services that you request from us

• deliver to you a more personalised experience and service offering

• improve the quality of the services we offer

• internal administrative purposes

• marketing and research purposes

Collecting and disclosure of personal information from/to third parties

We neither collect nor disclose your personal information from/to third parties or through publicly available sources.

How do we protect your personal information?

Larimar Associates Pty Ltd will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

• taking measures to restrict access to only personnel who need that personal information to effectively provide services to you

• having technological measures in place (for example: two factor authentication, anti-virus software, fire walls)

Online activity

Cookies

The Larimar Associates Pty Ltd website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Larimar Associates Pty Ltd website(s).

We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.

Direct Marketing

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including SMS and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by contacting us using the email address given below.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, such as record-keeping obligations.

How to access and correct your personal information

Larimar Associates Pty Ltd will endeavour to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, we encourage you to make a request by contacting us at the email address given below.

Links to third party sites

Larimar Associates Pty Ltd website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

Inquiries and complaints

For inquiries about how Larimar Associates Pty Ltd handles, processes or manages your personal information, please contact parth@larimar.associates. Note we may require proof of your identity and full details of your request before we can process your complaint.

Please allow up to 5 days for Larimar Associates Pty Ltd to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Larimar Associates Pty Ltd’s response to an inquiry, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.

How to contact us

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance on the email address parth@larimar.associates